How to Get More Google Reviews for Your Lafayette Business

Google reviews are the lifeblood of local service businesses in Lafayette. Here's how to get more of them.

Why Reviews Matter

For plumbers, landscapers, and contractors:

93% of consumers read reviews before hiring

Businesses with 4+ stars get significantly more clicks

Reviews directly impact your Google Maps ranking

The Simple Ask Strategy

The #1 reason businesses don't have reviews? They don't ask. Here's a simple script:

"Thanks for choosing us! If you were happy with the work, would you mind leaving us a quick Google review? It really helps other folks in [neighborhood] find us."

Make It Easy

Don't make customers search for your listing. Create a direct review link:

Search for your business on Google

Click "Write a review"

Copy that URL

Use a URL shortener (like bit.ly)

Text or email it to customers after each job

When to Ask

Timing matters:

Best: Right after completing a job (while they're happy)

Good: In a follow-up text the same day

Okay: In an invoice or thank-you email

What NOT to Do

Google's terms are clear:

❌ Don't offer incentives for reviews

❌ Don't write fake reviews

❌ Don't ask for only 5-star reviews

✅ DO ask every customer equally

Responding to Reviews

Always respond to reviews—good and bad:

Good review response:

"Thank you, [Name]! It was great working on your [project]. We appreciate you taking the time to share your experience!"

Bad review response:

"We're sorry to hear this, [Name]. We'd like to make it right—please reach out to us at [phone] so we can address your concerns."

Display Your Reviews

Once you have reviews, show them off! Your website should feature:

Overall rating prominently displayed

Selected review quotes

Link to your Google profile

At Acadiana Web Design, we include a Google Reviews widget on every site we build.

The 10-5-1 Goal

For most Lafayette service businesses, aim for:

10+ reviews: Minimum to look established

5+ rating: Ideally 4.7 or higher

1 new review: Per week to show you're active

Get a website that showcases your reviews and helps you get more.